Gift Cards
It’s the perfect gift for everyone on your list (as well as the simplest). The recipient can redeem it for merchandise of their choice!
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
Our responsibility is to make it easy and affordable for every household to join the revolution and take the home to a whole new level of cleanliness, no matter where you live on our planet.
Enjoy FREE standard shipping when you spend NZ$80 or more.
If you spend less than this, then shipping costs will be charged:
- New Zealand- (Auckland- NZ$5; Rest of North Island-NZ$8; South Island-NZ$10)
- Australia- NZ$15
- Rest of the World- NZ$15
We use CourierPost for nationwide domestic delivery and New Zealand Post for international delivery, which means we can only send to a physical address (not a PO Box).
About the dispatch and shipping timeliness:
If you want your order to be processed and shipped the same day then simply place your order online before 2pm, Monday to Friday. Please do not fret if you have missed the 2pm daily cut-off or have placed your order during the weekend as we will process and ship your order without delay on the next working day.
- New Zealand orders: 3-5 working days.
- Australia orders: 7-10 working days.
- For orders outside of ANZ: 15-20 working ways (customs clearance might take longer).
Track & Trace Your Order:
For orders to New Zealand and Australia, you will receive an email with a link to track your order after it is dispatched.
Orders outside of New Zealand and Australia are not tracked. We accept no liability for any orders lost in transit. We are not liable for any taxes or charges that an order may incur upon arriving in your country. Please check your local tariffs and customs charges.
Missing Order?
In the unlikely event that your order does not reach you within the expected delivery timeframe, please let us know within 7 days of dispatch if you live in New Zealand or within 4 weeks of dispatch if you live outside New Zealand.
Please note: We will not be liable for any loss should you fail to contact us outside of 30 days from the dispatch date.
We are committed to provide the best quality household products and a fantastic customer service to our customers. To that end, every purchase on Lycocelle.co.nz comes with certain guarantees. We standby the quality of our products and promise to provide high level of satisfaction!
