Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here in New Zealand will take 3-5 business days to arrive. Overseas deliveries can take anywhere from 7-20 days (customs clearance might take longer). Delivery details will be provided in your confirmation email.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Please note: Our return policy is only available for products purchased from the Lycocelle official website: lycocelle.co.nz.  For any damaged or faulty products purchased from a retail partner, please contact them directly.